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Open Positions
Graphic Design
Required Experience
Bachelor’s degree in Graphic Design, Art, or a related field.
1-2 years of professional graphic design experience, with a strong portfolio of work.
Proficiency in design software and technologies (such as InDesign, Illustrator, Photoshop).
A keen eye for aesthetics and details, ensuring the highest quality in all design efforts.
Ability to work methodically and meet deadlines.
Strong communication and presentation skills to articulate design concepts and rationales.
Excellent organizational skills for managing multiple projects simultaneously.
A passion for design and a relentless pursuit of innovation in visual communication.
Responsibilities
Conceptualize and create intuitive, engaging, and brand-consistent designs for various media, including websites, social media, print ads, email campaigns, and corporate collateral.
Work collaboratively with the marketing team to understand project scopes and objectives, participate in brainstorming sessions, and contribute creative ideas.
Translate requirements into compelling visual concepts that communicate the desired message and evoke the intended emotional response from the target audience.
Ensure consistency in designs across all marketing channels, maintaining brand identity and messaging.
Manage multiple projects from concept through completion under tight deadlines.
Stay abreast of the latest trends in graphic design, technology, and social media; regularly share insights and introduce innovative approaches to improve project outcomes.
Provide expertise in selecting photos, graphics, and other visual elements.
Review final productions for errors and ensure that final prints reflect client specifications.
In-person at IIT Bombay, Mumbai
Customer Support Representative
Required Experience
1. Proven experience in a customer support or similar role, preferably in the healthcare or medical device industry
2. Excellent communication and interpersonal skills, with the ability to empathise with patients and caregivers
3. Patience and compassion when assisting older adults or individuals with mobility challenges
4. Ability to work independently and as part of a team in a fast-paced environment
5. Proficiency in using CRM software and other customer support tools
Responsibilities
1. Provide prompt and courteous assistance to customers via phone, email, and other communication channels
2. Follow Up regularly with customers with and without outstanding issues
3. Guide Parkinson's patients, who may be older adults, and their caregivers in correctly using our wearable mobility aid, WALK, and assist users in troubleshooting any technical issues they may encounter
4. Collaborate closely with the product development and engineering teams to address customer feedback and resolve issues effectively
5. Maintain accurate records and raise tickets in our CRM system according to customer interactions and required follow-up actions
6. Stay updated on product features, updates, and best practices to provide informed support to customers
Location : IIT Bombay, Mumbai
Working mechanism : In-person
Sales Manager
Required Experience
Bachelor’s degree in Business, Sales, or a related field.
2-3 years of proven experience in sales, with a track record of meeting or exceeding targets.
Prior experience in sales within the healthcare technology sector.
Demonstrated ability to communicate, present, and influence effectively.
Familiarity with CRM software and MS Office.
Responsibilities
Develop strategies to achieve sales targets and expand customer base in the healthcare sector.
Forge and maintain robust relationships with key healthcare industry players.
Articulate the unique value of our SaaS offerings through compelling presentations and proposals.
Lead and mentor a sales team, setting clear goals and monitoring performance.
Stay abreast of market trends and shifts, as well as new products and competition.
Collaborate with marketing to identify and capitalize on new sales opportunities.
Provide accurate sales forecasts and analyze market trends.
Attend industry events for networking and product promotion.
Liaise with product development and customer service teams to ensure client satisfaction.
In-person at IIT Bombay, Mumbai
Embedded Software Engineer
Required Experience
Good command over Linux
Familiarity with real time tasks and timing sensitive system design
Familiarity with BLE/Wifi/etc IoT communication protocols
Familiarity with major third party platforms for cloud and ML/AI integration
Testing actual physical outcomes of programmed solutions
Deep familiarity with ESP-IDF
Responsibilities
RTOS based multithreaded software development
Building future ready, scalable software architectures
Liasing with hardware team to decide project requirements
Realtime IoT functionality development on ESP32 platform
Integration of third party services for cloud based communications and computation
Maintaining and documenting software via git (GitLab)
Coordinating releases, setup and maintenance of CI/CD pipelines
Managing AWS based backend services, integration with AWS services such as S3, Sagemaker
Firmware security, Flash encryption, Bootloader encryption, secure communications
Deep integration with hardware team - stress testing hardware
Development of device drivers
Software testing and maintenance
In-person at IIT Bombay, Mumbai